Warranty Policy

 

At Mode, we are committed to ensuring the quality and durability of our products. We offer a limited warranty on all our luggage to provide you with peace of mind and assurance in your purchase.

Coverage: Our warranty covers manufacturing defects in materials and workmanship for a period of 3 years from the date of purchase. This includes defects such as broken wheels, malfunctioning handles, or issues with the shell or zipper.

Exclusions: Please note that our warranty does not cover damage caused by normal wear and tear, misuse, accidents, or improper handling. Additionally, any alterations or repairs performed by unauthorised persons will void the warranty.

Claims Process: If you believe your Mode Travel is covered under warranty, please contact our customer service team at dapglobal.ind@gmail.com. We may ask you to provide proof of purchase and photos of the issue to assess the warranty claim.

Resolution: Upon approval of the warranty claim, we will either repair or replace the defective product at our discretion. If the exact product is no longer available, we may offer a comparable replacement.

Limitation of Liability: Our liability under this warranty is limited to the repair or replacement of the defective product. We are not liable for any incidental or consequential damages arising from the use of our products.

 

Privacy Policy

 

We are committed to maintaining the security and privacy of your personal information because we respect your right to privacy. Mode Travel strongly urges that you read and comprehend its Privacy Policy Statement before using or visiting this website. If you use or access this website in the future, you agree that this privacy statement will be strictly complied with. You are not permitted to use or access this website if you disagree with this privacy statement.This information may be changed by Mode Travel at any time and without prior notice.



Collection of Personal Information

The Website is not meant to independently collect any of your personal information. Mode Travel cannot immediately identify you unless you access the Website and/or provide any personal information.

We actively gather information and keep track of the personal information you enter into data forms on Mode Travel websites. For example, you may submit or share your name, postal address, email address, investor details, occupation, photos, and/or other personal information in order to get information about various topics and services. To protect your privacy, you shouldn't give Mode Travel any information unless it directly requests it. Mode Travel may access information required for your registration from one of your accounts like instagram, facebook, etc. in order to continue communicating with you and, if relevant, providing services.

Intended Use of Personal Information

Mode Travel will respond to your enquiries, effectively interact with you, and provide you with great service using the personal information you provide on the Website. After you have put personal information into a form or data field on the Website, Mode Travel may use particular identifying technologies to enable a website to "remember" your personal preferences, such as the areas of the Website that you frequently visit and, if you choose, your login information.


Mode Travel will gather, save, and use your information in line with all applicable laws. You may always limit how much and what kind of personal information Mode Travel obtains about you by choosing not to enter any personal information into forms or data fields on the Website. Some of our online services can only be used if you provide us with the required personal information. You could be invited to join or leave our contact lists for offers, promotions, and other services that might be of interest to you in other areas on the website. If you grant us permission to do so, we might use this information for marketing and promotional purposes. For example, with your consent and in accordance with applicable law, we may contact you through email regarding products or information we think you might find interesting as well as to send you news and bulletins, special deals, and promotions. In order to answer any queries you might have posted on our website, we might possibly get in touch with you.


Spamming

Spamming is the act of repeatedly and repeatedly sending bulk unsolicited emails, usually of a commercial nature, to strangers or to persons who have already expressed a preference not to receive them. Mode Travel does not advocate for this behaviour. Following registration, Mode Travel may send you emails from time to time at the email address you provided, depending on the preferences or interests you indicated there. You can choose whether to no longer receive these communications from us by clicking a link provided in the emails you receive from us.

Non-Disclosure of Information

Personal information on the Website may be accessed by Mode Travel, particular firms with which Mode Travel may operate joint programmes, and people and entities with whom Mode Travel enters into commercial agreements.

Mode Travel never offers or rents your personal information to any outside parties.

We may divulge the personal information to a third party if it's necessary for ongoing processing or in relation to its operations. Any applicable laws, confidentiality agreements with third parties, and the original goals for which the data was gathered will all be respected when sharing information during this period. Additionally, we will make certain that all of these third parties follow its data protection and privacy policy and procedure.

We reserve the right to share your personal information with third parties when we believe doing so is required by law. We may release personal information if, in our judgement upon examination, a law or rule requires it.

Protection of personal information

Mode Travel will maintain adequate technical and organisational security measures to safeguard your personally identifiable information.

The privacy of information communicated via the Internet cannot be guaranteed, despite the fact that we protect every web page that collects personal information as a matter of principle. We firmly warn you to exercise caution when sending personal information over the Internet.

Mode Travel is not required to keep your information after it has served its intended purpose in order to abide by applicable laws and our Policies and Procedures.

Links to other websites

It only holds true for the websites that Mode Travel manages. Mode Travel might provide you with links to other sites you might find interesting. The security of any personal information you send to such websites, your access to such links on other websites, and any data obtained by such websites are all issues for which Mode Travel disclaims all responsibility. It is only you that is at danger when viewing these websites.

Tracking & Cookies Data:

With the aid of cookies and other tracking technologies, we keep track of activity on our Service and store certain data. If you reject cookies, you might not be able to use all of our service.

Examples of Cookies we use:

Security Cookies: For security purposes, we utilise Security Cookies
Session Cookies: To run our Service, we deploy session cookies.
Preference Cookies: To keep track of your preferences and different settings, we employ preference cookies.

Use of our websites and mobile application by children

Mode Travel does not knowingly solicit or utilise any information from anybody we know to be a minor under the age of 18 through this website. Kids are not permitted to contact us online or use any of our services on purpose. Please get in touch with us if you are a parent or guardian and discover that your child has provided us with information so we can work with you to remedy the issue.

Right to your personal information on our Website

Right of Access: You have the right to seek a copy of the personal data we hold about you and to ask what we intend to do with it.

Right to rectification: You have the right to ask that any information we have about you that you believe to be inaccurate or incomplete be changed.

Right to be Forgotten: In some circumstances, you have the right to ask us to delete or otherwise remove your personal data from our records.

Right to object: You have the choice to object to how your personal information is handled. You also have the right to be free from profiling and automated decision-making.

Right to restriction of processing

You have the right to ask us to stop processing your personal data if it is being done improperly or with incorrect information. Mode Travel may nevertheless handle your personal information in a manner that complies with applicable laws and regulations.

Consent that has been granted may be revoked at any time if you no longer wish for us to process your personal information.

You have the right to ask that we transfer your information to you or another party of your choice.

If you'd like to stop receiving emails from the Mode Travel firm or programme in the future, please get in touch with us via the "Contact Us" option on the page you're currently on.

In every correspondence, don't forget to mention the specifics of your request, the URL of the website, and the email address you registered with Mode Travel with. In the subject line of any emails you send to us asking for your personal information to be deleted or changed, please write "Deletion Request" or "Amendment Request," as applicable. In the best of circumstances, we will respond promptly to any reasonable questions. If you want to make use of any of the rights stated in this policy, please get in touch with us by using the Contact Us link on the website.

Complaints and Grievances

Any complaints, abuse or concerns with regards to the processing of personal data provided by you or breach of these terms must be reported to our support mail.

Change in Policy

Mode Travel reserves the right to update this privacy statement at any time, without prior warning, to take into account new advances in technology, amendments to laws and regulations, and improved business procedures. Please check back frequently on our policy pages to see the most recent additions or changes made to the rules.