Return and Refund Policy
We want you to be completely satisfied with your purchase from Mode. If for any reason you're not happy with your product, you may return it within [insert number of days] days of receipt for a refund or exchange, subject to the following conditions:
Eligibility:To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Any items that show signs of wear or damage will not be eligible for return.
Return Process: To initiate a return, please contact our customer service team at [insert contact information] to request a return authorization. Once approved, you will receive instructions on how to return the item. Please note that customers are responsible for return shipping costs unless the product is defective or damaged.
Refunds: Refunds will be issued to the original payment method used for the purchase within [insert number of days] days of receiving the returned item. Please allow additional time for your bank or credit card company to process the refund.
Exchanges: If you would like to exchange your product for a different size, color, or style, please indicate your preference when requesting the return authorization. Exchanges will be subject to availability.
International Returns: For international returns, please contact our customer service team for assistance. Please note that international customers may be responsible for additional shipping and customs fees.
We strive to make the return process as smooth and hassle-free as possible. If you have any questions or concerns about our warranty or return policy, please don't hesitate to contact us. Your satisfaction is our top priority.
Return, Refund, Exchange, and Cancellation Policies
Return & Exchange details:
We offer a 7-day return and exchange policy starting from the date the product has been delivered. Please note that return is allowed only on the products that have internal or manufacturing damage, other than that, we don’t encourage returns. In case of damage, we ask you to provide us with appropriate evidence for the same. We suggest you record a video while unboxing and save all packaging materials and damaged goods before filing a return claim.
Refund Details:
Orders that are accepted for returns shall get their amount refunded to their account within 24-48 hrs. Please note that refunds will be processed upon receiving the returned item.
For any inquiry, concern, or information, please drop us an email on our support mail.
Cancellation Information
Order cancellations are accepted until the order has been processed and shipped. After the allotted period has passed, it cannot be cancelled.
For any queries, concerns, or feedback, please contact us, and we will get back to you as soon as possible.
Email: dapglobal.ind@gmail.com